Privacy Policy
Effective 3/1/2026
SMS Terms & Conditions
Terms of Service
Indoor National (“we,” “us,” or “our”) operates the website indoornational.com and provides private indoor golf simulator membership services in Austin, Texas. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, sign up for membership, or use our services.
1. Information We Collect
We collect the following personal information during online membership signup and ongoing use:
- Full name
- Date of birth
- Email address
- Cell phone number
- Mailing/home address
- Payment card information (processed securely via Stripe; we do not store full card details)
We may also collect:
- Usage data (IP address, browser type, Site interactions) via Google Analytics
- Booking and simulator session data via GymMaster and Trackman
- Any information you voluntarily provide (e.g., communications with us)
We do not collect information from minors under 18, as they may not become members (though they may visit as guests accompanied by a member).
2. How We Collect Information
Information is collected directly from you during online membership signup, profile updates, and communications. We also receive data automatically through cookies and analytics tools, and from service providers such as Stripe (payments), GymMaster (club management), and Trackman (simulator data).
3. How We Use Your Information
We use your information to:
- Process and administer your membership, including recurring payments via Stripe
- Grant and manage 24/7 private access credentials and reservations
- Send club news, announcements, event updates, and account notifications (including SMS to your cell phone if you have consented in your membership agreement)
- Improve and personalize our website and services through analytics
- Comply with legal obligations and prevent fraud
4. SMS Communications
If you consented during membership signup, we may send occasional informational text messages about club updates, events, and announcements using a trusted service such as Twilio. Standard message and data rates may apply, and message frequency will vary. Providing consent is never a condition of membership. You may opt out at any time by replying STOP to any message. We will not share, sell, or distribute your mobile phone number or any information collected in connection with our SMS messaging program to third parties or affiliates for marketing or promotional purposes. For assistance, reply HELP or contact info@indoornational.com.
Please review our SMS Terms & Conditions available here.
5. Sharing Your Information
We share information only when necessary and with appropriate safeguards:
- With service providers (Stripe for payments, GymMaster for management, Trackman for simulator data, Twilio for SMS, Google for analytics) — each bound by strict confidentiality obligations
- To comply with law, legal requests, or to protect rights and safety
- In connection with a business transition (e.g., merger)
We do not sell your personal information.
6. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is entirely risk-free.
7. Your Rights
You have the right to access, update, correct, or request deletion of your personal information. To exercise these rights or for any privacy inquiries, contact us at info@indoornational.com. We will respond promptly and in accordance with applicable laws.
8. Third-Party Services and Links
Our website and services may link to or integrate with third parties (such as Stripe). We are not responsible for their privacy practices.
9. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised effective date.
10. Contact Us
Indoor National
8127 Mesa Dr. #B-200
Austin, TX 78759
Email: info@indoornational.com